Local IT Support for
Small Iowa Businesses

Professional tech support without the complexity.
Serving Des Moines and Central Iowa

Core Services

It's common for a business to start out with a generic email and never quite get around to changing it. It works fine until it starts costing you, either in messages getting flagged as spam or customers noticing the Gmail address and quietly moving on.

I'll get you set up with a professional address that matches your business name and make sure your messages actually land.

Microsoft 365 and Google Workspace can do a lot for a small business, but most people set them up once and move on. Security settings drift, old employee accounts linger, and access that should have been removed stays open longer than it should.

I keep your setup clean and current so you don't have to think about it. New people get what they need from day one, and when someone moves on, that access goes with them.

If you're not on a shared workspace yet and wondering whether it makes sense for your business, I'm happy to walk you through it.

There are probably a handful of tasks you do on repeat without ever questioning it. The follow-up email you send every time someone fills out a form. The information that gets copied from one place to another. It just becomes part of the routine.

A lot of that can run on its own. We'll talk about how your business actually operates and find the spots where a simple automation can take something off your plate for good.

A good sales pitch can make any software or hardware purchase feel like a no-brainer. It's easy to end up locked into something that doesn't quite fit or costs more than it should.

Before you pull the trigger on anything, we can talk it through. I'll bring up any red flags I see and help you make a decision you feel good about.

When someone hears about you, the first thing they do is look you up. What they find in that moment, or don't find, usually decides whether they reach out.

We'll come up with a concept together and I'll turn it into something clean and professional that gives your business a real home online.

We all have a project or two sitting on the back burner. Something that keeps getting pushed because there's always something more urgent. It's not that it doesn't matter, it just never quite makes it to the top of the list.

We'll work through it together. Whether it's implementing a new tool, changing the way something operates, or just finally getting something off the ground, I'll help you plan it, keep it moving, and see it through.

Don't see what you need?

Every small business runs into its own unique headaches. A few other areas I cover:

  • Password & security management
  • Cloud storage & file organization
  • Platform migrations
  • Backup & recovery setup
  • Basic CRM setup

If it is something you don't want to figure out alone, there's a good chance I can help.

Let's Talk

I am Dylan

I’ve always found myself drawn to support roles, whether I’m playing games or working. In D&D, I love those moments when a small, well-timed boost makes all the difference, and I bring that same approach to everything I do. A good support player helps the team succeed without needing to be the center of attention. That’s the kind of help I want to offer your business.

I have 15 years of IT experience working with businesses of all sizes, including those in highly regulated industries where attention to detail is essential. I also hold a CAPM certification, so I know how to keep projects organized, on track, and on time. You can count on me to avoid surprises and make sure nothing falls through the cracks.

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Contact

If you want to reach out about a project or opportunity use the form or the contact info below.

Phone: 515.720.3215

Email: dylan@iowaitguy.com

Location: Des Moines, Iowa